Privacy Policy

1. Scope of This Policy

This policy applies to the Arctic Bite mobile game, our website, and any associated services (collectively, "Services"). It outlines how we process information from users based in Pakistan and globally, and governs the handling of personal and non-personal data collected through gameplay, website visits, and communications with our team.

2. Information We Collect

• Personal Information: Name, email address, and contact details (when you fill in forms or contact support).
• Gameplay Data: Scores, leaderboard ranking, achievements, and gameplay statistics.
• Device Information: Device model, OS version, unique device identifiers, and performance data (for analytics and support).
• Usage Data: Interactions with in-game features, app usage patterns, crash logs, and bug reports.
• Cookies and Tracking: When visiting our website, we use cookies and similar technologies to improve site experience and security.

We do not knowingly collect data from children under 13. If you believe a child has provided us with personal data, please contact us for prompt removal.

3. How We Use Your Information

• To provide and improve the Arctic Bite game and website functionality.
• To administer leaderboards, in-game events, and community features.
• To respond to support requests, feedback, or community stories you submit.
• To personalize user experience and recommend features or content.
• To analyze trends, gameplay data, and technical issues for performance improvements.
• To comply with legal requirements and prevent misuse or fraudulent activity.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, analyze site usage, and ensure security. Cookies are small files stored on your device that help us recognize you and deliver a smoother experience.

• Essential Cookies: Required for core site features, such as navigation and security.
• Analytics Cookies: Used to understand how visitors engage with our site, with data anonymized and aggregated.

You may choose to disable cookies through your browser settings; however, some features may not function as intended without them.

5. Sharing Your Information

• No Sale of Data: We never sell your personal data to third parties.
• Service Providers: We may share limited data with trusted service providers who assist in analytics, hosting, or support. All such partners are required to safeguard your information and use it only for specified purposes.
• Legal Compliance: If required by law, regulation, or governmental request, we may disclose your information as necessary to comply with applicable legal obligations.

6. Data Security

We use commercially reasonable safeguards—such as encryption, access controls, and routine audits—to protect your information from unauthorized access, loss, misuse, or alteration. Despite these measures, no online service is completely secure, and we cannot guarantee absolute data security. Please help keep your data safe by using strong passwords and protecting your device.

7. International Transfers

Your data may be transferred to and processed in countries outside your own, including where our servers or service providers operate. We take steps to ensure adequate data protection in line with applicable Pakistani and international standards.

8. User Rights

As a user, you have the following rights regarding your data:

• Access: You can request a copy of your personal information held by us.
• Correction: You may update or correct inaccurate data.
• Deletion: You can request deletion of your personal data, subject to legal limitations.
• Objection: You can object to certain types of processing, such as direct marketing.
• Restriction: You may ask us to restrict processing under certain circumstances.

To exercise these rights, please contact us as described below. We may need to verify your identity before processing your request.

9. Third-Party Services

Our Services may include links to third-party sites (such as Google Play) or integrate services (such as analytics providers). This Privacy Policy does not cover the privacy practices of those third parties. Please review their policies before providing any information or using their services.

10. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce agreements. After this period, your data will be securely deleted or anonymized.

11. Children's Privacy

Arctic Bite does not knowingly collect, use, or disclose information from children under 13. If we become aware of such data being collected inadvertently, we will promptly remove it. Parents or guardians may contact us for assistance.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to check regularly for updates. Material changes will be communicated by in-app notice or email where appropriate.